# Azure > Manage users from one central portal with Azure Integration Canonical page: https://ecosystem.dialpad.com/partners/azure Marketplace: Our Partnership Programs | Dialpad Last updated: 2026-09-15 Logo: https://assets.partnerfleet.app/3fx2v0m3g9xzd3pp1jo9u9n9j51v ## At a glance - Explore: [Cloud Computing](https://ecosystem.dialpad.com/t/explore/cloud-computing), [Identity Management](https://ecosystem.dialpad.com/t/explore/identity-management) - Partner Type: [Integration](https://ecosystem.dialpad.com/t/partner-type/integration) - Products: Dialpad Connect, Dialpad Meetings, Dialpad Support ## Call to actions - **Contact Us** — submit the contact form on https://ecosystem.dialpad.com/partners/azure - [Get it now](https://azuremarketplace.microsoft.com/en-us/marketplace/apps/aad.dialpad) ## Media - ![Azure screenshot 1](https://assets.partnerfleet.app/xkm68wumq84a353s7xohfdvry1oe) ## Overview With Dialpad and Azure, IT teams can sync up their voice platform with their identity provider to automatically assign a Dialpad license when a new user is created in Azure. In other words: less manual entry, happier IT teams. ### Why Dialpad + Azure? **Up & Running**Thanks to the cloud, your apps can talk to one another (and even help each other out) to get tasks done faster. **Safe & Secure**Need to make a change to team credentials? Do it from a centralized portal that you’ve already built your user management strategy around. **Nice & Easy**Available on the [AD marketplace](https://azuremarketplace.microsoft.com/en-us/marketplace/apps/aad.dialpad?src=ncloudnews&tab=Overview), syncing your Dialpad and Azure account happens in a few clicks and then, well, just works. Imagine that. ### Key Features: **User Provisioning** - Create new users in Azure AD and automatically assign their Dialpad license so calling, messaging, and meetings can happen instantly - Delete users from Azure AD and automatically remove their Dialpad license ### **How Dialpad Integrates with this App:** The Azure integration is available as a CTI in the Azure environment. ## How to Setup ### Generate API Key in Dialpad - Navigate to **Admin Settings \> My Company \> Authentication\> API keys** - Select Add a key and generate a new API key for Azure This API key will be used later when authenticating with Azure. ### Add Dialpad from the gallery To configure Dialpad for automatic user provisioning with Azure AD, you need to add Dialpad from the Azure AD application gallery to your list of managed SaaS applications. To add Dialpad from the Azure AD application gallery, perform the following steps: 1. In the [Azure portal](https://portal.azure.com/), in the left navigation panel, select Azure Active Directory. 2. Go to Enterprise applications, and then select All applications. 3. To add a new application, select the New application button at the top of the pane. 4. In the search box, enter Dialpad, select Dialpad in the results panel. 5. Navigate to the URL highlighted below in a separate browser. 6. In the top right-hand corner, select Log In \> Use Dialpad online. 7. As Dialpad is an OpenIDConnect app, choose to login to Dialpad using your Microsoft work account. 8. After successful authentication, accept the consent prompt for the consent page. The application will then be automatically added to your tenant and you will be redirected to your Dialpad account. ### Configure Automatic User Provisioning in Dialpad This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and/or groups in Dialpad based on user and/or group assignments in Azure AD. 1. Sign in to the [Azure portal](https://portal.azure.com/). Select **Enterprise Applications**, then select **All Applications**. 2. In the applications list, select **Dialpad**. 3. Select the **Provisioning**tab. 4. Set the **Provisioning Mode**to **Automatic**. 5. Under the **Admin Credentials** section, input \https://dialpad.com/scim\ in **Tenant URL**. Input the value that you retrieved and saved earlier from Dialpad in **Secret Token**. Click **Test Connection** to ensure Azure AD can connect to Dialpad. If the connection fails, ensure your Dialpad account has Admin permissions and try again. 6. In the **Notification Email** field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - **Send an email notification when a failure occurs**. 7. Click **Save** 8. Under the **Mappings**section, select **Synchronize Azure Active Directory Users to Dialpad.** 9. Review the user attributes that are synchronized from Azure AD to Dialpad in the **Attribute Mapping** section. The attributes selected as **Matching** properties are used to match the user accounts in Dialpad for update operations. Select the **Save** button to commit any changes. 10. To configure scoping filters, refer to the following instructions provided in the [Scoping filter tutorial](https://docs.microsoft.com/en-us/azure/active-directory/manage-apps/define-conditional-rules-for-provisioning-user-accounts). 11. To enable the Azure AD provisioning service for Dialpad, change the **Provisioning Status** to **On** in the **Settings** section. 12. Define the users and/or groups that you would like to provision to Dialpad by choosing the desired values in **Scope** in the **Settings** section. 13. When you are ready to provision, click **Save**. This operation starts the initial synchronization of all users and/or groups defined in **Scope** in the **Settings** section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running. You can use the **Synchronization Details** section to monitor progress and follow links to the provisioning activity report, which describes all actions performed by the Azure AD provisioning service on Dialpad. ### Connector Limitations Dialpad does not support group renames today. This means that any changes to the **displayName** of a group in Azure AD will not be updated and reflected in Dialpad.