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Converged Technology Professionals

We are a trusted RingCentral Preferred partner and Mitel Platinum Partner helping businesses and contact centers transform their voice and data networks by using the right technology solutions to increase productivity and organizational efficiencies.

Partner Type

Description

Converged Technology Professionals helps businesses plan and implement cloud and onsite phone systems, unified communications, and contact center solutions. Its services span contact center design and deployment, IT and network consulting, custom IVR and voice and SMS development, and strategic communications guidance. The company also helps organizations select technology that supports collaboration, productivity, customer service, and phone system capabilities.

Services

Contact center deployments

Converged Technology Professionals helps businesses choose the right contact center platform and supports the project from initial design through deployment.

IT and network consulting

IT and network consulting supports businesses with communications infrastructure and professional networking services designed to improve operational efficiency.

IVR and voice development

The company develops custom IVR, voice, and SMS applications, including post-call surveys, to expand phone system capabilities and support customer service goals.

Benefits

Improve productivity and collaboration

Unified communications solutions help businesses improve employee collaboration, efficiency, and productivity.

Plan and deploy contact centers

Converged Technology Professionals supports contact center projects from platform selection and design through deployment.

Extend phone system capabilities

Custom IVRs, voice applications, SMS applications, and post-call surveys can help businesses enhance customer service and phone system capabilities.

FAQ

Converged Technology Professionals provides cloud and onsite phone systems, unified communications, contact center deployments, IT and network consulting, IVR and voice and SMS development, and strategic communications guidance.
Yes. The company helps businesses evaluate contact center platforms and supports the process from design through deployment.
Yes. The company develops custom voice and SMS applications, including IVRs and post-call surveys, to support customer service and phone system capabilities.
You can contact the company through its website or by calling 877-328-7767.
image

Converged Technology Professionals

We are a trusted RingCentral Preferred partner and Mitel Platinum Partner helping businesses and contact centers transform their voice and data networks by using the right technology solutions to increase productivity and organizational efficiencies.

Description

Converged Technology Professionals helps businesses plan and implement cloud and onsite phone systems, unified communications, and contact center solutions. Its services span contact center design and deployment, IT and network consulting, custom IVR and voice and SMS development, and strategic communications guidance. The company also helps organizations select technology that supports collaboration, productivity, customer service, and phone system capabilities.

Services

Contact center deployments

Converged Technology Professionals helps businesses choose the right contact center platform and supports the project from initial design through deployment.

IT and network consulting

IT and network consulting supports businesses with communications infrastructure and professional networking services designed to improve operational efficiency.

IVR and voice development

The company develops custom IVR, voice, and SMS applications, including post-call surveys, to expand phone system capabilities and support customer service goals.

Benefits

Improve productivity and collaboration

Unified communications solutions help businesses improve employee collaboration, efficiency, and productivity.

Plan and deploy contact centers

Converged Technology Professionals supports contact center projects from platform selection and design through deployment.

Extend phone system capabilities

Custom IVRs, voice applications, SMS applications, and post-call surveys can help businesses enhance customer service and phone system capabilities.

FAQ

Converged Technology Professionals provides cloud and onsite phone systems, unified communications, contact center deployments, IT and network consulting, IVR and voice and SMS development, and strategic communications guidance.
Yes. The company helps businesses evaluate contact center platforms and supports the process from design through deployment.
Yes. The company develops custom voice and SMS applications, including IVRs and post-call surveys, to support customer service and phone system capabilities.
You can contact the company through its website or by calling 877-328-7767.

Partner Type