# Converged Technology Professionals
> We are a trusted RingCentral Preferred partner and Mitel Platinum Partner helping businesses and contact centers transform their voice and data networks by using the right technology solutions to increase productivity and organizational efficiencies.

Canonical page: https://ecosystem.dialpad.com/partners/converged-technology-professionals
Marketplace: Our Partnership Programs | Dialpad
Last updated: 2026-10-07
Logo: https://assets.partnerfleet.app/0g23k52g92iwp9licttvhb2x8yiw

## At a glance
- Partner Type: [Channel](https://ecosystem.dialpad.com/t/partner-type/channel)
- Website: [www.ctpros.com](https://www.ctpros.com/)

## Call to actions
- **Contact Us** — submit the contact form on https://ecosystem.dialpad.com/partners/converged-technology-professionals

## Description
**Converged Technology Professionals** helps businesses plan and implement cloud and onsite phone systems, unified communications, and contact center solutions. Its services span contact center design and deployment, IT and network consulting, custom IVR and voice and SMS development, and strategic communications guidance. The company also helps organizations select technology that supports collaboration, productivity, customer service, and phone system capabilities.

## Services
- **Contact center deployments** — Converged Technology Professionals helps businesses choose the right contact center platform and supports the project from initial design through deployment.
- **IT and network consulting** — IT and network consulting supports businesses with communications infrastructure and professional networking services designed to improve operational efficiency.
- **IVR and voice development** — The company develops custom IVR, voice, and SMS applications, including post-call surveys, to expand phone system capabilities and support customer service goals.

## Benefits
- **Improve productivity and collaboration** — Unified communications solutions help businesses improve employee collaboration, efficiency, and productivity.
- **Plan and deploy contact centers** — Converged Technology Professionals supports contact center projects from platform selection and design through deployment.
- **Extend phone system capabilities** — Custom IVRs, voice applications, SMS applications, and post-call surveys can help businesses enhance customer service and phone system capabilities.

## FAQ
### What services does Converged Technology Professionals provide?
Converged Technology Professionals provides cloud and onsite phone systems, unified communications, contact center deployments, IT and network consulting, IVR and voice and SMS development, and strategic communications guidance.

### Can Converged Technology Professionals help design and deploy a contact center?
Yes. The company helps businesses evaluate contact center platforms and supports the process from design through deployment.

### Does Converged Technology Professionals provide custom IVR services?
Yes. The company develops custom voice and SMS applications, including IVRs and post-call surveys, to support customer service and phone system capabilities.

### How can I contact Converged Technology Professionals?
You can contact the company through its website or by calling 877-328-7767.