# CT Pros
> We are a trusted RingCentral Preferred partner and Mitel Platinum Partner helping businesses and contact centers transform their voice and data networks by using the right technology solutions to increase productivity and organizational efficiencies.

Canonical page: https://ecosystem.dialpad.com/partners/ct-pros
Marketplace: Our Partnership Programs | Dialpad
Last updated: 2026-09-17
Logo: https://assets.partnerfleet.app/y553zeg2f4feqwrvkdhhpxwag4lw

## At a glance
- Partner Type: [Channel](https://ecosystem.dialpad.com/t/partner-type/channel)
- Certification: [CDP](https://ecosystem.dialpad.com/t/certified/new-node), [Agentic AI - Sales](https://ecosystem.dialpad.com/t/certified/agentic-ai-sales)
- Website: [www.ctpros.com](https://www.ctpros.com/)

## Call to actions
- **Contact Us** — submit the contact form on https://ecosystem.dialpad.com/partners/ct-pros

## Description
CT Pros, also known as Converged Technology Professionals, helps businesses plan and implement communication solutions across cloud and on-premises phone systems, unified communications, contact centers, IT networks, and custom voice and SMS applications. Its work includes contact center design through deployment, IVR development, post-call surveys, and strategic guidance on selecting and unifying communication technologies. CT Pros also provides CloudCare IT and network consulting, support, and training resources for organizations managing their communication environments.

## Services
- **Cloud and onsite phone systems** — CT Pros helps businesses plan and implement cloud and on-premises phone systems, supporting unified communications and collaboration aligned with business goals.
- **Contact center deployments** — CT Pros guides businesses through contact center design and deployment, helping address platform selection and call center requirements.
- **IVR and voice development** — CT Pros develops custom IVRs, voice, and SMS applications, including post-call surveys, to expand customer service and phone system capabilities.

## Benefits
- **Guided technology planning** — CT Pros helps businesses evaluate communication technologies and choose a blend of solutions that supports collaboration and business goals.
- **Contact center deployment support** — CT Pros supports contact center projects from design through deployment, helping businesses address their call center and contact center requirements.
- **Custom voice and SMS capabilities** — CT Pros develops custom IVRs and post-call surveys to help businesses expand customer service and phone system capabilities.

## FAQ
### What is CT Pros certified in with Dialpad?
[NEEDS INPUT: Confirm the exact Dialpad certification or certifications held by CT Pros.] The CT Pros website lists Dialpad among its partners but does not identify a specific Dialpad certification.

### What regions does CT Pros serve?
[NEEDS INPUT: Confirm the geographic regions served by CT Pros.] The supplied website content does not specify service regions.

### What does a typical engagement with CT Pros include?
A typical engagement can include planning, design, and deployment of business communications or contact center solutions. CT Pros also describes consulting and guidance to help businesses select and unify communication technologies.