# DataGrail
> One easy-to-use platform to simplify, automate, and scale your privacy programs.

Canonical page: https://ecosystem.dialpad.com/partners/datagrail
Marketplace: Our Partnership Programs | Dialpad
Last updated: 2026-09-15
Logo: https://assets.partnerfleet.app/pgdc3i9z6juy8ufb4zrwjdbmhwrc

## At a glance
- Explore: [Legal Software](https://ecosystem.dialpad.com/t/explore/legal-software)
- Partner Type: [Integration](https://ecosystem.dialpad.com/t/partner-type/integration)
- Products: Dialpad Connect, Dialpad Meetings, Dialpad Support

## Call to actions
- **Contact Us** — submit the contact form on https://ecosystem.dialpad.com/partners/datagrail
- [Get it now](https://www.datagrail.io/integrations/dialpad/)

## Media
- ![DataGrail screenshot 1](https://assets.partnerfleet.app/a7wbw95rk8h0sp79jw5ymrttcw2m)
- ![DataGrail screenshot 2](https://assets.partnerfleet.app/t3j01u7tw7gfk8u92bz93bx7umm4)

## Overview
DataGrail is the privacy platform modern brands rely on to build customer trust and transparency. We untangle the complexity of data privacy and help brands build privacy programs that work, giving them an easy-to-use platform to automate and scale privacy, and stay compliant with regulations like GDPR, CCPA, and CPRA.

DataGrail is the only privacy platform that provides continuous system detection, delivering an automated inventory of your data assets. DataGrail’s integration with Dialpad supports the accurate, worry-free data mapping you need to meet compliance.

**Key Features:**

- Request Manager
  - Request Manager fulfills Do Not Sell (DNS), access, and deletion requests. Automate data subject requests for the GDPR, CCPA, and CPRA. Working with Dialpad, DataGrail’s proprietary identity verification improves the consumer experience, and streamlines the internal process.
- Preference Card
  - DataGrail allows synchronizing preferences across all systems to improve the consumer experience.
- Consent Management
  - Obtain, manage, and document cookie consent for visitors to your website or native app to meet compliance with GDPR, CCPA, and more.

### **How Dialpad Integrates with this App:**

The DataGrail integration is available as a CTI on the DataGrail environment.

## How to Setup
**Connect Dialpad**

- Head to the DataGrail Portal (window should be open in a separate tab).
- Click Connect within the Integration page for **Dialpad**.

- Click **Connect Dialpad**.

- Please review and accept the **following permissions** that are required to perform access and deletion requests:
  - users
  - userdevices
  - transcripts
  - offices
  - departments
  - contacts
  - conference
  - company
  - callcenters
  - app
- After confirming DataGrail application access permission you will be redirected back to DataGrail Portal.
- If there are additional **Dialpad**accounts to integrate follow these instructions:

1. Click **Edit Connection**within the **Integration**page for **Dialpad**.

2. From the drop-down, select **+Add New Connection**. 3. Under **Connection Name**, enter a new name to identify this separate account (ex: Dialpad Training Account). 4. Click **Connect**.

In the DataGrail Portal, if you have any other integrations not connected (no green check mark) please click **Connect**to complete the configuration and reference the Help Docs link for instructions.

Please email us at DataGrail at [**support@datagrail.io**](mailto:support@datagrail.io)with any issues or questions regarding your integrations!