# Dialpad Screen Recording for ChromeOS
> Ensure your agents deliver effective support

Canonical page: https://ecosystem.dialpad.com/partners/dialpad-screen-recording-for-chromeos
Marketplace: Our Partnership Programs | Dialpad
Last updated: 2026-09-15
Logo: https://assets.partnerfleet.app/yyumjodkp7mdb9l3sciutw0hzmvl

## At a glance
- Featured: [New & Noteworthy](https://ecosystem.dialpad.com/t/featured/new-and-noteworthy)
- Explore: [Productivity](https://ecosystem.dialpad.com/t/explore/new-node)
- Partner Type: [Integration](https://ecosystem.dialpad.com/t/partner-type/integration)
- Products: Dialpad Support

## Call to actions
- **Contact Us** — submit the contact form on https://ecosystem.dialpad.com/partners/dialpad-screen-recording-for-chromeos
- [Get it now](https://help.dialpad.com/docs//agent-screen-capture)

## Media
- ![Dialpad Screen Recording for ChromeOS screenshot 1](https://assets.partnerfleet.app/xn1dn3m0fih31yza4gsvhk93xirm)

## Overview
Ensure your agents deliver effective support, enhance coaching & training—all with screen recording for ChromeOS. Screen recording for ChromeOS is a cloud-first, non-closable, and always on solution to guarantee your agents deliver consistent experiences that adhere to brand standards and legal compliance.

Better understand how your support team resolves customer issues with cloud-first screen recording for ChromeOS. Agent Screen Recording is available to Dialpad Sell and Dialpad Support customers with Contact Centers on the Pro and Enterprise plans, no installation required.

## How to Setup
Enable agent screen capture from Admin Settings at Dialpad.com by following the steps described in [this help center article](https://help.dialpad.com/docs//agent-screen-capture).

If you use Chrome OS, your Company Admin must also submit a screen capture request to Google using: [**this form**](https://docs.google.com/forms/d/e/1FAIpQLSdbDEkCAr4kiWAFknnznOsk-1LQFDnUmIvFh7bVdI9A2LbVdw/viewform)

**Requirement for agents:**

- Chrome OS version needs to be 119 and above.

**Requirement for admins:**

- Enable the *GetDisplayMediaSetSelectAllScreensAllowedForUrls* policy and add [https://dialpad.com](https://dialpad.com/) to the allowlist of this policy. To do so, the enterprise admin can navigate in the admin panel to Devices → Settings → Users and browsers. After selecting the organizational unit the devices belong to, the Auto-select for multi screen captures policy can be found in the Security section. When clicking on the policy, a list of allowlisted app origins can be defined and add [https://dialpad.com](https://dialpad.com/) to this list.

*ChromeOS*