# LineLeader
> The Dialpad + LineLeader integration links childcare call center calls to the right family record, popping profiles on screen and auto-logging call details so teams capture every lead, streamline follow-up, and reduce manual data entry.

Canonical page: https://ecosystem.dialpad.com/partners/lineleader
Marketplace: Our Partnership Programs | Dialpad
Last updated: 2026-09-15
Logo: https://assets.partnerfleet.app/dzxlahcchbmjqryi2dag597pwyyb

## At a glance
- Featured: [All Apps](https://ecosystem.dialpad.com/t/featured/all-apps), [New & Noteworthy](https://ecosystem.dialpad.com/t/featured/new-and-noteworthy)
- Partner Type: [Integration](https://ecosystem.dialpad.com/t/partner-type/integration)
- Products: Dialpad Connect, Dialpad Meetings, Dialpad Support

## Call to actions
- **Contact Us** — submit the contact form on https://ecosystem.dialpad.com/partners/lineleader

## Media
- ![LineLeader screenshot 1](https://assets.partnerfleet.app/qbzog5xdnla7xzr4mnke5rztbd7h)
- ![LineLeader screenshot 2](https://assets.partnerfleet.app/eapgqlcu1lpd3om6abs9oh9wwli6)
- ![LineLeader screenshot 3](https://assets.partnerfleet.app/cnj4wb4vnrzayonvizlcrxwi0f7e)

## Overview
The **Dialpad + LineLeader integration** connects your Dialpad contact center to LineLeader’s childcare CRM so enrollment teams never miss a lead and always have the right context on every call. When a family calls, Dialpad automatically looks up their number in LineLeader and pops the matching family record on screen; if no match exists, a new record can be created so every inquiry is captured. After the call ends, Dialpad logs call details back to LineLeader—including direction, duration, disposition, and an optional recording link—reducing manual data entry and powering more consistent, data-driven follow-up.

## Key Features
- **Automatic family matching & screen pop:**Instantly looks up the caller’s phone number in LineLeader and pops the matching family record in the agent’s browser.
- **Auto-create new families:**Optionally creates a new family record when no match is found, so no phone inquiry is ever missed.
- **Call logging to LineLeader:**Automatically logs call direction, duration, disposition, and (optionally) a Dialpad recording link to the family record.
- **Two logging modes:**Choose between simple **Phone Log** entries or richer **Event** logging on the family timeline.
- **Disposition-driven automation:**Map Dialpad dispositions to LineLeader statuses, events, and task completions to keep your enrollment pipeline up to date.
- **Integrated with existing workflows:**Works with LineLeader workflows so calls can trigger follow-ups, status changes, and enrollment automations with no extra clicks.