# PCS Universal Dialer
> Enabling Click-to-Dial Universally

Canonical page: https://ecosystem.dialpad.com/partners/pcs-universal-dialer
Marketplace: Our Partnership Programs | Dialpad
Last updated: 2026-09-15
Logo: https://assets.partnerfleet.app/udijyfa6shruej6pq5ouj3d5jhpq

## At a glance
- Explore: [Productivity](https://ecosystem.dialpad.com/t/explore/new-node)
- Partner Type: [Integration](https://ecosystem.dialpad.com/t/partner-type/integration)
- Products: Dialpad Connect

## Call to actions
- **Contact Us** — submit the contact form on https://ecosystem.dialpad.com/partners/pcs-universal-dialer
- [Get it now](https://www.palittoconsulting.com/maximizing-dialpad/)

## Media
- ![PCS Universal Dialer screenshot 1](https://assets.partnerfleet.app/37mnxdkwz75hiiji0n230rwio1cd)

## Overview
Harness the power of OCR (Optical Character Recognition) technology to activate Click-to-Dial capabilities within any application, providing users with a smooth experience for dialing numbers from CRMs, websites, documents, and email signatures.

Enable Click-to-Dial across remote desktop sessions such as RDP and Citrix.

Hover the mouse over a phone number and the PCS Universal Dialer automatically pops the formatted number to give the user the option of clicking to place a call.

## How to Setup
Product Requirements

• Works with Dialpad Connect

• System Tray app running on Windows 10 or greater